ECI Software Solutions Welcomes Riz Karim as New Chief Customer Officer ECI executive team fills leadership role to elevate global customer experience and help drive profitable growth of small- and …
ECI Software Solutions Welcomes Riz Karim as New Chief Customer Officer Read more…
NEWS PROVIDED BY Commvault 19 Sep, 2023 Advancing the innovative leadership and value thatthousands of Commvault customers and partners trust and rely on TINTON FALLS, N.J., Sept. 19, 2023 /PRNewswire/ — Commvault®, an enterprise …
Commvault Welcomes Industry Veteran Sarv Saravanan as Chief Customer Officer Read more…
LinkSquares Appoints SaaS Leader Steve McKenzie to Chief Customer Officer New executive leadership addition reinforces company’s continued dedication and commitment to serving its customers September 19, 2023 09:00 AM Eastern …
LinkSquares Appoints SaaS Leader Steve McKenzie to Chief Customer Officer Read more…
In the realm of customer success, one name stands out – Gainsight. It’s a software platform that promises to revolutionize how companies manage and enhance their customer relationships. However, within …
Why Gainsight Gets Mixed Reviews in Customer Success Read more…
Newsfile Corp. Tue, September 12, 2023 Annual award honoring the best in marketing celebrates JibJab’s 30% boost in CTR with the help of MoEngage’s customer engagement platform New York, New …
The Ultimate Guide to Centralization of Sales, Customer Success, and Support In today’s fast-paced business world, centralization is the name of the game. Whether you’re a one-person consultancy or a …
The Ultimate Guide to Centralization of Sales, Customer Success, and Support Read more…
Mastering Customer Success: When and How to Request A Client Change Customer Success Managers (CSMs) play a critical role in ensuring that clients have a positive experience with a company’s …
Mastering Customer Success: When and How to Request A Client Change Read more…
Transitioning from Customer Success: Exploring Non-Customer Facing Roles Are you a seasoned Customer Success Manager (CSM) who’s had their fill of customer interactions, upsell targets, and churn? If you’re yearning …
Transitioning from Customer Success: Exploring Non-Customer Facing Roles Read more…
The Real Deal About Breaking Into Customer Success: Insights from Experienced CSMs Customer Success Management (CSM) is a field that has gained immense popularity in recent years, promising impressive salaries …
The Real Deal About Breaking Into Customer Success: Insights from Experienced CSMs Read more…
In the world of business, effective communication and alignment among various departments are crucial for an organization’s success. However, what happens when your CEO doesn’t quite grasp the importance of …
Dealing with a CEO Who Doesn’t Understand Customer Success: Strategies for Success Read more…