About
About DrivingCustomerSuccess.com
Hakan Ozturk has started his career in IT and rapidly moved into customer-facing roles.
From Support to Customer Service Management, he has been involved in various leadership positions to deliver exceptional customer experiences.
Throughout his career, he worked with famous global tech brands such as Autodesk, Expedia, SAP, BMC Software, and Adobe.
Armed with 10+ years in Customer Success, he recently started the “Driving Customer Success” movement to share his professional experience, best practices, and learnings from his large network of Customer Success leaders around the globe to help grow and contribute to the Customer Success profession.
Hakan is most recently leading the Customer Success strategies and digital transformation initiatives for top global enterprise accounts at Delphix.
1) Author of the new book: “How to Become a Customer Success Manager” – Recommended by Custify, the Customer Success Platform as part of the “The 19 Essential Customer Success Books For The Modern CSM 2021”
“As Customer Success Manager is a relatively new role (but rapidly growing!), Hakan’s newest book is perfect for those who want to learn the skills of a great CSM.”– Custify
=> Get your copy on Amazon now!
=>See my Amazon author page
2) Author of the weekly newsletter “The Customer Success Café”
A quick CS best practice in your inbox every Sunday.
Subscribe now and don’t miss the next edition!
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3) Founder, DrivingCustomerSuccess.com
A global publication for Customer Success Professionals and Organizations to help grow and scale based on industry-leading best practices.
=> Follow the company page here for exclusive weekly CS insights!
4) Podcast Interviews:
- Empathy and Genuine connections for success in CS, with Hakan Ozturk @ the « CSM secrets Of Influential Customer Success leaders Podcast »
5) Award-winning professional photographer, most recently with drone photography.
=> See my Portfolio here
6) Author of the new photography book: “The Beginner’s Guide to Stock Photography”
=> Get your copy on Amazon now!
7) Author of the Udemy Online Class
“How to Sell Photos Online with Stock Photography”
Helping amateur photographers sell their pictures online and build a passive income 📸
=> Join my 12k+ active students, enroll in my class here
8) Social Media
=> Follow me:
- Instagram: @photocultivator / @golfingphoto / @troyesphotos
- Twitter: @DrivingCS / @photocultivator
9) My NFT Collection on OpenSea
10) Crypto, Web3, NFT + AI/ML enthusiast
11) Professional musician. Playing Baglama Saz, the Turkish traditional instrument.
12) …and more 🙂 let’s connect! !!
Hakan.