Customer Success Books: Top 10 Must-Reads for Customer Success Managers in 2023 Introduction to Customer Success Management: In today’s competitive business landscape, customer success has emerged as a critical factor …
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Hakan Ozturk’s Groundbreaking Book “Supercharge Customer Success with ChatGPT” Now Available, Revolutionizing the Customer Success Landscape Paris, France | Jun 16th, 2023 – PR News – The renowned customer success …
Are you looking for a career change to transition into Customer Success and become a Customer Success Manager? Good news, you don’t need any prior Customer Success experience! However, you’ll …
by Wayne McCulloch Wayne McCulloch’s “The Seven Pillars of Customer Success” is a must-read for all CS professionals or people who want to get into Customer Success. He gives a …
This book is built around what is called The Seven Ingredients of Hypergrowth: Nail a niche, which is about defining your focus and ensuring you are ready to grow. Create …
The Art of Practicing what you Preach. Excellent book describing why your objective should be to prove your knowledge, deliver on your promise, and build an emotional connection with your …
Here you can find all the books I’d highly recommend.
They will help you learn and grow within Customer Success