It should be no surprise that B2B customers take longer to make final purchase decisions than B2C customers. B2B customers must use factual reasoning and in-depth research to find solutions …
3 Ways Customer Success Plays a Pivotal Role in B2B Sales and Marketing Read more…
Former DocuSign Group Vice President of Customer Success to lead Klaviyo’s Customer Success Operations BOSTON–Klaviyo, a unified customer platform, today announced that Kim Peretti has joined the company as Senior …
Brisbane-based solutions provider Data#3 has promoted John Tan to the newly created role of chief customer officer from his previous position as infrastructure solutions general manager. The company said Tan would …
Data#3 promotes John Tan to Chief Customer Officer Read more…
ATLANTA — Pindrop, a global leader in voice technology, today announced the appointment of Kieran King to the role of Chief Customer Officer. King’s 25-plus years of experience in B2B software-as-a-service …
Kieran King Joins Pindrop as Chief Customer Officer Read more…
BY BRANDON ROBERTS LEXINGTON, Ky. — Alex Keedy, a local cyber professional at Intel 471, made the shortlist of finalists for Women in IT’s “Next Generation Leader of the Year” award. The …
by Puneet Kataria, Founder of Customer Success Box There will be times when your customers go silent without communicating the reasons. It does not necessarily indicate a cold term between …
KORE named a 2022 Global Competitive Strategy Leader in the Internet of Things Professional Services Industry ATLANTA, July 7, 2022 /PRNewswire/ — KORE (NYSE: KORE), a global leader in Internet of Things (IoT) solutions and …
KORE Recognized for Innovation and Customer Success by Frost & Sullivan Read more…
ALPHARETTA, Ga.–(BUSINESS WIRE)–Cybriant, a leading provider of cybersecurity services, today announced that it has promoted Roger Edwards to Director of Customer Success and Mary Pizzella to VP of Sales. In …
LONDON, July 4, 2022 IFS today announced the appointment of Mark Moffat as Chief Customer Officer. In his role, Moffat will ensure that all aspects of IFS’s Customer Experience and Success Services strategy support …
Mark Moffat appointed Chief Customer Officer at IFS Read more…
by Athina Mallis It has never been a better time to be a CIO, as technology, innovation, digital, and data are on the agenda at the board level, according to …
Great time to be a CIO: Pip Marlow, Salesforce CEO APAC Read more…