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Category: Events

Jan 12, 22: Customer Success Learnings from 2021 and What Lies Ahead in 2022

Posted on 01/06/2022 Posted in Events, News

What are the key events that shaped the world of Customer Success in 2021? And what are the top trends for 2022? Join Irit, Peter, Prithwi, Rick, and Sue in …

Jan 12, 22: Customer Success Learnings from 2021 and What Lies Ahead in 2022 Read more…

January 20, 2022 – Customer Success at the Center Summit, by Catalyst

Posted on 01/04/2022 Posted in News, Events

A one-day virtual summit bringing together over 25 leaders from the world’s top technology companies like G2 Crowd, Monday.com, and Pendo to share their secrets to building high-performing, world-class organizations …

January 20, 2022 – Customer Success at the Center Summit, by Catalyst Read more…

SaaStr Scale: FREE Digital Event Dec 15th, 2021

Posted on 12/02/2021 Posted in News, Events

SaaStr Scale is a completely immersive, live digital event for Founders and Revenue Leaders to share best practices: A one-day, turbo-charged digital event All streaming live The best-of-the-best in Sales, …

SaaStr Scale: FREE Digital Event Dec 15th, 2021 Read more…

SaaStr Annual 2021: The World’s #1 Cloud Gathering

Posted on 09/13/2021 Posted in Events, News

September 27-29, 2021 If you are a B2B founder, exec, revenue leader, or investor, SaaStr 2021 is a must-attend event! Join 5,000 Cloud and SaaS Founders, VC and Execs. In-person, …

SaaStr Annual 2021: The World’s #1 Cloud Gathering Read more…

Women in Customer Success Podcasts

Posted on 04/26/2021 Posted in Events

Tune in to the next Women in Customer Success Podcast with : – Charlie Harvey , VP International Customer Success, Zappi– Emily Garza, MBA , AVP Customer Success, Fastly and Founder of the CS Blog “ValueCS with Emily” – Violaine YZIQUEL , …

Women in Customer Success Podcasts Read more…

CSM SUMMIT : Apr 28th, 6pm CET

Posted on 04/14/2021 Posted in Events

The industry’s 1st Summit for CSMs by CSMs is here.*** April 28th, 2021 – 6pm CET *** Who the Event is for ***ANYONE that works directly with customers >> CSMs, …

CSM SUMMIT : Apr 28th, 6pm CET Read more…

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The Customer Success Café Podcast
The Customer Success Café Podcast

All things Customer Success
by Hakan Ozturk – Paris, France

CS CafĂ© #5 – Manasij Ganguli, Co-Founder and CEO, ZapScale
byHakan Ozturk

Hello and welcome to the 5th edition of your Customer Success Cafe Podcast where we discuss all things Customer Success and so much more!

Hold on tight as we embark on an electrifying conversation with Manasij Ganguli, the CEO of ZapScale. 

Get ready to be amazed as we explore his extraordinary journey from starting as an engineer to building startups and more.

But hey, this episode is not just an ordinary podcast.

It's an adventure that will challenge your thoughts and unlock the untapped potential of Customer Success.

Prepare yourself for an inspiring look into the mind of an innovator.

Get ready to learn about ZapScale—a revolutionary platform designed for mid-market and small businesses.

Manasij and his co-founders, Bratish Goswami and Mausmi Ambastha, have used the power of data to propel businesses to new heights in our ever-changing digital world.

But that's just the beginning.

In this exciting episode, we address the challenges faced by customer success teams, with ZapScale leading the way.

Get ready to be captivated by their data-driven approach and practical insights that redefine how we measure customer health.

And here's the best part—Artificial Intelligence.

Manasij will reveal the incredible power of AI, and its ability to predict churn, find upselling opportunities, and revolutionize your customer success efforts.

Prepare to be inspired by real-life examples that will transform your understanding of data analysis and scalability.

Join us on this thrilling journey as we uncover the secrets to maintaining a personal connection with a growing customer base.

Discover the art of combining intuition and data analysis for making the best decisions.

So, don't miss out on this amazing opportunity! 

Get ready to gain wisdom, unlock success secrets, and elevate your game to new heights.

I'm your host, Hakan, Founder of the weekly Customer Success CafĂ© Newsletter and TopCSJobs.com—your go-to destination for landing your dream job in customer success.

And now, ladies and gentlemen, it's time to tune in, buckle up, and prepare for the adventure of a lifetime! 

Welcome to The CS Café Podcast No. 5 with Mansij Ganguli, the visionary CEO and co-founder of ZapScale!

Here's the book Manasij mentioned in our interview:
👉”The Signal and the Noise”: Why So Many Predictions Fail–but Some Don't

by Nate Silver

⭐⭐⭐⭐⭐

Subscribe to my free weekly newsletter 👉⁠theCScafe.com⁠

Looking for a job in Customer Success? Find your dream job here 👉 ⁠topCSjobs.com

CS CafĂ© #5 – Manasij Ganguli, Co-Founder and CEO, ZapScale
CS CafĂ© #5 – Manasij Ganguli, Co-Founder and CEO, ZapScale
06/11/2023
Hakan Ozturk
CS CafĂ© #4 – Firaas Rashid, Founder and CEO of Hook
03/05/2023
Hakan Ozturk
CS CafĂ© #3 – Nadia Harris – Founder of RemoteWorkAdvocate.com
02/05/2023
Hakan Ozturk
CS CafĂ© #2 – Prithwi Dasgupta – CEO of SmartKarrot
02/05/2023
Hakan Ozturk
CS CafĂ© #1 – Exclusive Interview With Rav Dhaliwal
02/05/2023
Hakan Ozturk
Welcome to The Customer Success Café Podcast
02/05/2023
Hakan Ozturk
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