eGain Wins KMWorld Magazine’s Readers’ Choice Award for 202
eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that its enterprise KM platform, the eGain Knowledge Hub™, was selected as the Readers’ choice by the magazine’s readers and users of KM solutions for customer experience and support.
“There are many other awards and designations bestowed on KM vendors by publications and analyst firms, but this is the one where the winners are chosen by the people who matter most—the end users who use these products and services every day,” wrote the editorial staff at the magazine.
A Diamond Sponsor for the upcoming KMWorld Conference being held in Washington DC, eGain will showcase the capabilities of the eGain Knowledge Hub and discuss cutting-edge use cases and customer success stories at the event. In addition, CEO Ashu Roy will keynote on the advent of knowledge-powered super-agents in the contact center.
- KMWorld Conference
- eGain booth:
#401, Enterprise Solutions Showcase
November 7, 5 pm to 6 pm
November 8 and 9: 8.30 am to 6 pm
- CEO Keynote
The Knowledge Hub: Transform Contact Center Agents to Super-Agents
Date: November 9, 9:45 am – 10:00 am
Venue: Capitol Ballroom
- eGain booth:
- eGain Knowledge Hub™: https://www.egain.com/products/knowledge-hub/
- eGain Innovation in 30 Days™ for KM: https://www.egain.com/knowledge-management-software-pilot-risk-free/
Infused with AI, our knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM & contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit www.eGain.com for more info.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
eGain media contact
Email: [email protected]
Phone: 408 636 4514
Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and TopCSjobs.com, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to unlock your company’s potential for success.