Higher Ed CRM Leader Element451 Names Jaime Moquin Senior Vice President of Customer Success
EdTech leader joins Element451 to drive innovative customer solutions and create synergy across people, process, and technology.
RALEIGH, N.C, June 1, 2023 /PRNewswire/ –Element451, a leading student engagement CRM for high education, announced the appointment of Jaime Moquin as the new senior vice president of customer success. Moquin’s extensive background in education, EdTech, and customer-centric strategies makes her an invaluable addition to the enrollment marketing and student success CRM company.
With a true passion for advancing education and organizational missions, Moquin has dedicated her career to leveraging EdTech and innovative programs to drive positive change in the education sector.
Jaime Moquin joins Element451 as senior vice president of customer success.
Moquin’s professional journey spans over 25 years and her experience ranges from leading professional services and customer success management teams at Jenzabar, establishing the vision, strategy, and growth at EdAgree, leading the customer success team at ACT, and building strategic relationships while managing larger complex customer portfolios at BenchPrep. This extensive experience has equipped her with a comprehensive perspective on the various aspects of education, allowing her to bridge the gap between academia and technology seamlessly.
“Jaime’s extensive experience and unique perspective will be instrumental in driving customer satisfaction and ensuring the success of our partner institutions. Her profound understanding of higher education customer needs, data, and integrations, coupled with her experience in working with agile teams from her tenure at BenchPrep, makes her a perfect fit for Element451,” said Ardis Kadiu, Founder & CEO of Element451.
Element451 is an AI-powered, all-in-one education CRM platform with all the tools, integrations, and resources higher ed institutions need to manage engagement, enrollment, marketing, and student success. Using AI, student behavior data, and modern marketing automation it provides higher ed institutions with a competitive advantage from recruitment to graduation. The Element451 CRM leverages billions of behavior-based data insights to reach students where they are, both in their journey and in their preferred channel to ensure the right message reaches the right student at the right time.
SOURCE Element451 PRNewswire
Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and TopCSjobs.com, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to unlock your company’s potential for success.