Jonathan Nichols joins Ventiv Technology as Global Head of Customer Success
Former COO of Origami Risk, with decades of RMIS industry experience joins Ventiv’s Executive Leadership Team
Ventiv Technology, the leading provider of advanced analytics for risk, claims, and underwriting solutions, today announced the appointment of Jonathan Nichols as Global Head of Customer Success.
Nichols brings with him over twenty years of experience focused on delivering a world-class, end-to-end, customer experience. Prior to joining Ventiv, Nichols was most recently Chief Operating Officer for an Insurtech software firm, Origami Risk, where he led a professional services team resulting in strong organic growth, outstanding client retention, and national recognition for creating a work environment recognized as one of the “Best Places to Work.” Nichols prior experience also includes leading product management, information technology, and cybersecurity functions.
Nichols appointment to the Ventiv executive leadership team is another strategic move to accelerate the company’s leadership position as the vendor of choice for risk management information systems (RMIS), and Claims Administration, Policy Administration, and Billing solutions.
“I am incredibly excited to join Ventiv Technology, the leading innovator in predictive analytics and artificial intelligence solutions in the Risk Management and Insurtech space,” said Nichols. “I’m looking forward to combining best-in-class technology with an industry-leading customer focus to propel Ventiv and our Clients into the future.”
“I have prioritized the success of our customers as the primary objective since joining Ventiv,” offered Salil Donde, Ventiv’s CEO. “I am excited to welcome Jonathan to our leadership team, as his proven team-based implementation and support models will continue our momentum in delighting our customers. Jonathan’s depth of experience within our industry complements the deep pool of talented risk and insurance professionals we have at Ventiv. Jonathan’s deep subject matter knowledge combined with Ventiv’s software and advanced analytics will help our customers achieve better outcomes for the business decisions they face.”
About Ventiv Technology
Ventiv Technology is a leading global provider of claims administration, risk management information systems (RMIS), enterprise risk management (ERM), insurance claims, billing, policy, and administration technology integrated with its market-leading analytics and predictive models. Ventiv Technology’s SaaS and on-premise solutions are deployed by insurers, brokers, insured corporate entities, federal and regional governments, public entities, third-party claims administrators (TPAs), and risk pools across a variety of industries, including transportation & logistics, retail, financial services, leisure & hospitality, energy, aviation, and manufacturing among several others.
With over 45 years of experience, Ventiv serves 450 customers and more than 450,000 users spanning 40 countries. Ventiv’s global footprint and experienced team of industry veterans deliver insights to organizations that allow our customers to predict, manage, and respond to risk.
For more information, please visit http://www.ventivtech.com.
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Founder, TopCSjobs.com & The Customer Success Café Newsletter
Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and TopCSjobs.com, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to unlock your company’s potential for success.