Pyramid Analytics (Pyramid), a pioneering decision intelligence platform provider, just announced that it has appointed a Vice President of Global Customer Success. This newly created role provides unified, company-wide management of …
Former Medallia Customer Success Executive Hayley Munro Joins Pyramid Analytics Read more…
FeaturedCustomers just published the Fall 2022 Net Promoter Score (NPS) Software Customer Success Report to give prospects better insight into which Net Promoter Score (NPS) Software would work best for their business …
Somar Digital has announced that Jonathan (Jonny) Doig has joined their leadership team in the role of Head of Customer Success. Doig has previous agency experience and expertise in project …
Somar Digital appoints Jonathan Doig as Head of Customer Success Read more…
FeaturedCustomers just published the Fall 2022 Content Marketing Software Customer Success Report to give prospects better insight into which Content Marketing Software would work best for their business according to real customer …
by Annette Franz In this article, Annette Franz reviews some Customer Success trends and predictions posed by Deloitte and asks Cast.app CEO, Dickey Singh, to weigh in with his thoughts on what he’s …
Customer Success Trends & Predictions: An Interview With Dickey Singh, CEO of Cast.app Read more…
FeaturedCustomers just published the Fall 2022 Email Security Software Customer Success Report to give prospects better insight into which Email Security Software would work best for their business according to …
Company’s Conversation Intelligence Capabilities Generate Second Consecutive APPEALIE Honor Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued …
Marchex Wins 2022 APPEALIE SaaS Customer Success Award Read more…
She spent six years and five months at IG in several roles. At Muinmos, she will be responsible for leading the customer services team. The Danish regtech firm, Muinmos has strengthened its …
Muinmos Hires IG’s Agnieszka Noworól as Customer Success Director Read more…
Chargebee, an India- and US-based SaaS firm, is slashing about 10% of its headcount, representing 142 employees, reported TechCrunch. The decision was taken due to tough macroeconomic conditions and the company’s increasing operational …
Cathy Link brings 25 years of Property Underwriting, Rating, and Climate Risk Management experience to ZestyAI at a time of fast expansion fueled by the need for digital transformation in …