4 stories all CIOs should be able to tell
By Maryfran Johnson Master storyteller Doug Keeley was a featured speaker at a large national sales meeting some years ago when he noticed how miserable everyone was feeling. “Morale was …
Customer Support Vs Customer Success
By Andres Lucero There are many reasons why customer service is important. In today’s competitive marketplace, companies need to provide excellent customer service just to stay in business. Good customer …
Totango Marks a New Era Focused on Composable Customer Success
Totango Debuts New Brand Identity with Cut the BS out of CS Awareness Campaign REDWOOD CITY, Calif., June 30, 2022 — Totango, the industry’s only Composable Customer Success (CS) platform that helps …
Totango Marks a New Era Focused on Composable Customer Success Read more…
Pendo strengthens its presence in Europe to drive the product-led movement
by Joy Dumasia Pendo, the all-in-one product experience platform, announced it had strengthened its presence in EMEA to meet rising local demand and empower European businesses to put the product …
Pendo strengthens its presence in Europe to drive the product-led movement Read more…
Want to deliver great customer experiences? Here’s how MarTech can help
There’s no doubt that personalization – targeting the right person, on the right device, at the right time – is crucial to delivering excellent digital customer experiences (CX). According to …
Want to deliver great customer experiences? Here’s how MarTech can help Read more…
8 super scaling businesses hiring now in Ireland
by Elaine Burke Hundreds of jobs will be created in Dublin, Galway, Letterkenny and Limerick. IDA Ireland-backed companies have collectively announced more than 200 jobs to be created over the …
Laura Theodore Joins simPRO As Chief Customer Officer
Laura Theodore joins simPRO as its first Chief Customer Officer (Photo: Business Wire) June 29, 2022 08:00 AM Eastern Daylight Time DENVER–(BUSINESS WIRE)–simPRO, a leader in software-as-a-service (SaaS) solutions for …
Laura Theodore Joins simPRO As Chief Customer Officer Read more…
Provi Hires Sebastian Fabál as Vice President of Customer Success and Support
Fabál will oversee the evolution of the customer journey, ensuring a best-in-class order management experience for on- and off-premise buyers CHICAGO, June 28, 2022 — Provi, the largest e-commerce marketplace for the …
Provi Hires Sebastian Fabál as Vice President of Customer Success and Support Read more…
RedShelf Adds Matthew Hillman as Company’s First Chief Customer Officer
NEWS PROVIDED BY RedShelf June 28, 2022, 12:15 GMT New Executive Brings Decades of Experience to One of the Nation’s Fastest-Growing EdTech Companies CHICAGO, ILLINOIS, UNITED STATES, June 28, 2022 …
RedShelf Adds Matthew Hillman as Company’s First Chief Customer Officer Read more…
How companies are building stronger digital customer connections
by Brittany Golob Covid-19 and the pace of digital transformation have resulted in an exciting transition in digital customer experience strategy No matter the industry, size or type of business, …
How companies are building stronger digital customer connections Read more…