27 Killer Questions to Ask During a Job Interview According To Linkedin

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Most people get the job interview wrong.

Yes, I said it, and I mean it.

It’s crazy to see how many talented people fall off the cliff too early. And they look for external reasons or blame the recruiters for not getting the job.

But the reality is you are in the driver’s seat!

It’s up to you to seize the opportunity given to you while you also test the company to see if there is a great fit.

To do so, you need to come prepared and do your search beforehand.

So far so good.

But as you know, there is an explosion of jobs in Customer Success. And It’s getting tougher to differentiate yourself from the tens of other candidates.

So, how are you going to proceed?

By asking killer questions to stand out. The same way you’d do with your customers to understand their needs.

But not any questions. Only relevant ones.

Those that invite your interviewer to elaborate and give you more insights.

This is why your goal should be to go deep and impress your interviewer. To make it a memorable experience.

On a side note: never ask about salary or benefits in the first interview. Nor basic questions you could google. This would be a red flag for your interviewer.

And remember:

In the end, the one who gets the job is not always the most qualified. But sometimes the most energized and empathetic. Kind of people everyone wants to work with.

So, now that we laid down the foundations, here’s the list of top 27 killer questions to ask and land your dream job:

The position

1. Why is this position needed?

2. What are the top priorities for this role?

3. Is this a new position or a replacement?

4. What skills would an ideal candidate have?

5. What are the top challenges of the position?

6. What are the criteria for success in this job?

7. Can you describe a typical day for someone in this role?

The Team

8. What are the team’s biggest challenges at the moment?

9. Can you tell me more about the people I’ll be working with and the team structure?

10. Which other departments does this team interact with the most?

Company’s expectations

11. What does the performance review process look like?

12. What’s one challenge you expect the new hire to tackle fast?

13. What are your expectations for the first 30, 60, or 90 days?

Company Culture & Values

14. What’s your approach to remote work?

15. What’s your take on the company’s culture?

16. How would you describe the company’s values?

17. Can you tell me more about the work environment here?

Career Development

18. Are there any training opportunities?

19. Is there any corporate process for internal moves to other departments or offices?

20. What would be the next natural career steps for someone in this position?

Your interviewer

21. What’s your top challenge at the moment?

22. What do you enjoy the most working here?

23. What’s the one thing missing that could ease your life?

24. What gets you up in the morning to come to work here?

Next Steps

25. What’s next in the interview process?

26. What’s your ideal timeline to fill in the role?

27. Do you have any other questions I could address before I go?

Hakan Ozturk

Hakan Ozturk
Founder, theCScafe.com, #1 Weekly Customer Success Newsletter

Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and TopCSjobs.com, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to boost your career in CS and your company’s potential for massive growth.

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