ALPHARETTA, Ga.–(BUSINESS WIRE)–Cybriant, a leading provider of cybersecurity services, today announced that it has promoted Roger Edwards to Director of Customer Success and Mary Pizzella to VP of Sales. In …
LONDON, July 4, 2022 IFS today announced the appointment of Mark Moffat as Chief Customer Officer. In his role, Moffat will ensure that all aspects of IFS’s Customer Experience and Success Services strategy support …
Mark Moffat appointed Chief Customer Officer at IFS Read more…
by Athina Mallis It has never been a better time to be a CIO, as technology, innovation, digital, and data are on the agenda at the board level, according to …
Great time to be a CIO: Pip Marlow, Salesforce CEO APAC Read more…
By Maryfran Johnson Master storyteller Doug Keeley was a featured speaker at a large national sales meeting some years ago when he noticed how miserable everyone was feeling. “Morale was …
By Andres Lucero There are many reasons why customer service is important. In today’s competitive marketplace, companies need to provide excellent customer service just to stay in business. Good customer …
Totango Debuts New Brand Identity with Cut the BS out of CS Awareness Campaign REDWOOD CITY, Calif., June 30, 2022 — Totango, the industry’s only Composable Customer Success (CS) platform that helps …
Totango Marks a New Era Focused on Composable Customer Success Read more…
by Joy Dumasia Pendo, the all-in-one product experience platform, announced it had strengthened its presence in EMEA to meet rising local demand and empower European businesses to put the product …
Pendo strengthens its presence in Europe to drive the product-led movement Read more…
There’s no doubt that personalization – targeting the right person, on the right device, at the right time – is crucial to delivering excellent digital customer experiences (CX). According to …
Want to deliver great customer experiences? Here’s how MarTech can help Read more…
by Elaine Burke Hundreds of jobs will be created in Dublin, Galway, Letterkenny and Limerick. IDA Ireland-backed companies have collectively announced more than 200 jobs to be created over the …
Laura Theodore joins simPRO as its first Chief Customer Officer (Photo: Business Wire) June 29, 2022 08:00 AM Eastern Daylight Time DENVER–(BUSINESS WIRE)–simPRO, a leader in software-as-a-service (SaaS) solutions for …
Laura Theodore Joins simPRO As Chief Customer Officer Read more…