Digital transformation: Spotting the Winners and Losers in 2020 - digital transformation

The severe social and economic shock of 2020/21 will leave surviving businesses better prepared
to cope with similar crises in the future.

According to the 2020 Harvey Nash/KPMG CIO Survey, there a re 4 key observations :

  • An investment surge and budget headaches
  • Each industry sector is following its own path
  • A new deal for employees to continue working from home
  • More proof that business needs diversity

Hakan Ozturk

Hakan Ozturk
Founder,, #1 Weekly Customer Success Newsletter

Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to boost your career in CS and your company’s potential for massive growth.

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