New Era : Customer Success from Anywhere
Reimagining business for the digital era is the #1 top priority for today’s sustainable businesses.
With the pandemic, this change has accelerated and we have now entered a new era of AI-powered virtual assistants to go even further in the way businesses interact with their consumers, especially with the digital natives.
The figures speak by themselves :
This is great news for Customer Success organizations where a lot of the daily tasks, analytics or planning activities can be processed using virtual assistants, removing the burden of repetitive inquiries whether it be for reporting or customer interaction purposes.
Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and TopCSjobs.com, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to unlock your company’s potential for success.