Splunk Appoints Toni Pavlovich as Chief Customer Officer

April 12, 2023 08:00 AM Eastern Daylight Time

SAN FRANCISCO–(BUSINESS WIRE)–Splunk Inc. (NASDAQ: SPLK), the cybersecurity and observability leader, today announced Toni Pavlovich has been appointed as Chief Customer Officer (CCO). Reporting to Gary Steele, President and Chief Executive Officer of Splunk, Pavlovich is responsible for championing customer experience while fostering a customer-first mindset and culture across Splunk.

Splunk Appoints Toni Pavlovich as Chief Customer Officer (Photo: Business Wire)

Splunk Appoints Toni Pavlovich as Chief Customer Officer (Photo: Business Wire)

With over 30 years of experience, Pavlovich joined Splunk in 2017 and most recently led its Global Professional Services organization where she built a high-performance team that supports Splunk’s growing customer base. She has also led Customer Success Management, Services Sales, Technical Enablement, Services Partners, and Services Operations during her time at Splunk.

“Splunk is mission critical for the world’s largest and most innovative organizations and Toni’s proven transformational leadership will help us continue to deepen our focus on customer engagement,” said Steele. “As our Chief Customer Officer and a passionate Splunker, Toni is known for her purposeful approach and commitment to ensuring the best possible experience for our customers. We look forward to her leadership as we accelerate customer time-to-value and drive digital resilience throughout the customer journey.”

Prior to joining Splunk, she was Vice President of Global Business Critical Services and Vice President of Technical Sales and Professional Services for Veritas Technologies. Before that, Pavlovich spent 11 years at Symantec in strategic leadership roles driving delivery excellence in Technical Sales and Professional Services and transforming Global Support, resulting in recognition by the Technology Services Industry Association (TSIA) for Outstanding Improvement in Service Excellence for the company. She has also held leadership positions with Oracle and Interactive Development Environments and started her career as an avionics engineer for Lockheed Aeronautical Systems. Pavlovich holds a B.S. from Rensselaer Polytechnic Institute.

“Thousands of Splunk customers trust our exceptional always-on customer success, professional services, and education teams—and I’m incredibly proud to lead Splunkers as we deliver unmatched customer value,” said Pavlovich. “We are dedicated to proactively achieving customer outcomes by tailoring each approach to scale with their needs across security and observability. It is an honor to partner with organizations worldwide as they build resilience with Splunk to adapt, respond, and recover from disruptions, threats, and attacks faster and more efficiently.”

For additional information on Splunk’s customer success approach, please visit https://www.splunk.com/en_us/customer-success.html.

About Splunk Inc.

Splunk Inc. (NASDAQ: SPLK) helps build a safer and more resilient digital world. Organizations trust Splunk to prevent security, infrastructure, and application issues from becoming major incidents, absorb shocks from digital disruptions, and accelerate digital transformation.

Splunk, Splunk>, and Turn Data Into Doing are trademarks and registered trademarks of Splunk Inc. in the United States and other countries. All other brand names, product names, or trademarks belong to their respective owners. © 2023 Splunk Inc. All rights reserved.


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Patricia Hogan
Splunk Inc.

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Splunk Inc.

Original post on BusinessWire

Hakan Ozturk

Hakan Ozturk
Founder, theCScafe.com, #1 Weekly Customer Success Newsletter

Hakan Ozturk is a Paris-based Customer Success leader with over 15 years of experience in the computer software industry. Passionate about driving growth and delivering value to strategic customers, Hakan has established himself as a trusted industry expert. As the Founder of The Customer Success Café Newsletter and TopCSjobs.com, Hakan provides valuable industry insights and daily-updated job opportunities worldwide in the field of Customer Success. Connect with Hakan to boost your career in CS and your company’s potential for massive growth.

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