Salesforce co-CEO Marc Benioff told employees in a Slack message on Friday that the company’s newest hires aren’t being productive enough, and he asked for feedback as to why that’s …
Marc Benioff Tells Salesforce Workers That New Employees Are ‘Facing Lower Productivity’ Read more…
by Maija Ehlinger When teams are asked to do more with less, they often turn to SaaS startups and companies to help them automate and streamline their business processes. That …
Want To Build A Stellar Customer Success Team? Salesloft’s VP Natasha Evans Has Some Tips Read more…
by You Mon Tsang, CEO ChurnZero Summary Mitigating panic churn during a downturn can minimize the disruption of economic uncertainty. The key to doing this is by focusing on at-risk …
In a Downturn, Focus on Existing Customers — Not Potential Ones Read more…
Top 50 Most Influential People To Follow In Customer Success Customer Success starts with your personal success. To thrive, you must learn continuously and stay alert. But how do you …
by Kevin Truong Salesforce, San Francisco’s top private employer and the namesake of its tallest building, is pressing sales employees to return to the office at least three days per …
Salesforce Is Pushing Sales Employees Back to the Office as Tech Slumps Read more…
by Ellen Brezniak, Chief Customer Officer, Act! Since 2020, a work-from-home wave has washed across the country. Professionals who spent years commuting to an office and driving to in-person meetings …
The ways cloud-based CRM can help small businesses in our work-from-home world Read more…
By Amber Hickman Analyst firm IDC predicts that businesses will invest in customer data platforms, artificial intelligence, Web3, and other technologies to transform the customer experience in 2023 and beyond. …
Data platforms, AI, Web3 to transform Customer Experience, says IDC Read more…
Chaitanya Chinta, Global Head – Email Business, Netcore Cloud shares how AI-driven interactive emails have helped ecommerce companies ramp up their email marketing strategies. Emails are an essential channel for …
No one is happy about an economic downturn, but by being prepared, you can soften the blow. by Chris McGugan, CEO of Televerde With a potential recession looming on the …
Recession-Proofing Strategies For The Agile Business Leader Read more…
FeaturedCustomers just published the Fall 2022 Email Security Software Customer Success Report to give prospects better insight into which Email Security Software would work best for their business according to …