Five years after the launch of their award-winning customer success software, Custify has taken their unique insight into business, and how they grow companies through customer success and distilled it …
Marketing and business journals today are full of the word “experience.” From employees to partners to customers, the call for seamless and positive interactions with stakeholders has prompted Accenture to …
The Rising Necessity of Today’s Chief Customer Officer Read more…
FeaturedCustomers just published the Winter 2022 Enterprise Video Platforms Customer Success Report to give prospects better insight on which Enterprise Video Platforms would work best for their business according to real customer …
For your customers to keep coming back and referring their friends to you, you should ensure they have the best experiences possible with your products or services. It’s difficult to …
Why Does Your Business Need A Customer Success Team? Read more…
Top ten Most Loved products of 2022 1. HubSpot Marketing Hub Hubspot Marketing Hub is at the top of our Most Loved list, and a recent Top Rated award winner. This heartthrob …
ChurnZero, a leading Customer Success software platform, today announced it has earned the TrustRadius 2022 Most Loved Award, as well as G2’s 2022 Best Software Award. TrustRadius and G2 are online …
ChurnZero Rated Most Loved Customer Success Software by Trust Radius Read more…
Google Cloud revealed it’s boosting its Customer Experience organization to help its cloud infrastructure users’ chances of success. To that end, it said today it’s introducing a new Custom AI Solutions practice, new …
Google Cloud doubles down on Customer Success with new AI practice Read more…
FeaturedCustomers just published the Winter 2022 User Onboarding Software Customer Success Report to give prospects better insight on which User Onboarding Software would work best for their business according to real …
Winter 2022 User Onboarding Software Customer Success Report by FeaturedCustomers Read more…
Not long ago, customer-centricity was considered a sole domain of retail and e-commerce businesses. Sales and marketing were critical for B2B business, but customer-centricity was optional. This has changed in …
Join The Customer-Centric Movement Or Get Left Behind Read more…
With the SaaS market approaching the $150 billion mark as of 2021, according to Statista (paywall), it’s not hard to see the appeal for both vendors and customers. One key advantage that …
3 Customer Success Lessons For B2B SaaS Companies In The Startup Phase Read more…