Watch the 26-min video interview full of insights where Nick and Jason discuss all things Net Revenue Retention, Customer Success and the upcoming 7th SaaStr Annual Conference – The World’s …
Customer Success Interview with Nick Mehta and SaaS legend Jason Lemkin Read more…
The no-code collaborative platform EverAfter announced it has raised $13 million, completing a Seed Round led by TLV Partners and Vertex Ventures, alongside angel investors Benny Shneider, Zohar Gilon, and Amit Gilon. …
EverAfter Secures $13M to Reimagine Customer Onboarding and Retention Read more…
September 27-29, 2021 If you are a B2B founder, exec, revenue leader, or investor, SaaStr 2021 is a must-attend event! Join 5,000 Cloud and SaaS Founders, VC and Execs. In-person, …
SaaStr Annual 2021: The World’s #1 Cloud Gathering Read more…
Over the last 18 months, the world has entered into a state of hyper-digitization as remote working, supply chain resilience and cybersecurity has taken over and driven the business economy. Estimates today suggest …
Embracing the cloud in the post-pandemic digital era Read more…
/ Oct 6-7, 2021 Washington DC “RYG”: an acronym for Red, Yellow, and Green which represents the common indicators of customer health. This year’s in-person two-day conference will focus on business …
The 2021 BIG RYG Customer Success Leadership Summit by ChurnZero Read more…
There is no right or wrong path to become a Customer Success Manager. And Vincent Pericard is the perfect example. Once named as the next billion-dollar Football player when he signed with …
The Importance Of “Adaptive” Onboarding by Srikrishnan Ganesan, Co-founder of Rocketlane Ask any expert gardener for a list of plants to start a garden, and they’d tell you there’s no …
Customer Success & Onboarding : One Size Does NOT Fit All Read more…
Historically Software-as-a-Service (SasS) companies were led by the sales function. As the business model evolved, product teams took the lead. But today, successful SaaS companies are truly built out to …
Best Practices for Customer Success after Pandemic Read more…
Increasing your profits isn’t the only way to drive your business’s return on investment (ROI). Many businesses become distracted with expanding profit, hindering their capabilities for long-term growth. If you’re not actively …
How to Improve Your Customer Acquisition Cost (CAC) and Drive Long-Term ROI Read more…
Today’s software-driven economy has significantly disrupted the traditional IT channel. No longer dependent on selling hardware with built-in software and maintenance contracts, the environment is now all about As-a-service solutions …
Why the Channel should align with Customer Success Read more…