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Jan 12, 22: Customer Success Learnings from 2021 and What Lies Ahead in 2022

Posted on 01/06/2022 Posted in Events, News

What are the key events that shaped the world of Customer Success in 2021? And what are the top trends for 2022? Join Irit, Peter, Prithwi, Rick, and Sue in …

Jan 12, 22: Customer Success Learnings from 2021 and What Lies Ahead in 2022 Read more…

Customer Success Platform Lift Relations takes off with €2.6 million from SEED Capital

Posted on 01/05/2022 Posted in News

Founded in Denmark in 2015, Lift Relations (Lift), is on a mission to make companies more profitable by understanding their customer relationships better and faster. The startup has just raised an …

Customer Success Platform Lift Relations takes off with €2.6 million from SEED Capital Read more…

January 20, 2022 – Customer Success at the Center Summit, by Catalyst

Posted on 01/04/2022 Posted in News, Events

A one-day virtual summit bringing together over 25 leaders from the world’s top technology companies like G2 Crowd, Monday.com, and Pendo to share their secrets to building high-performing, world-class organizations …

January 20, 2022 – Customer Success at the Center Summit, by Catalyst Read more…

How to Build and Scale Customer Success From the Ground Up

Posted on 01/02/2022 Posted in News

The road to building a successful Customer Success team can be daunting, but also rewarding… At first glance, how many people reading this knew what the initials CS meant when …

How to Build and Scale Customer Success From the Ground Up Read more…

3 Customer Success Trends You Don’t Want to Miss Out in 2022

Posted on 12/21/2021 Posted in News, Key Definitions

Companies have always tried to enable their customers to be successful, but the definition of success has changed. The reason is that customers now have greater choice as everything moves …

3 Customer Success Trends You Don’t Want to Miss Out in 2022 Read more…

Chief Customer Officer: a new top job at McDonald’s

Posted on 12/17/2021 Posted in News

Along with supply chain issues, the rising cost of raw materials, and other lingering business challenges stemming from the pandemic, a big focus in the C-suites of many of the world’s …

Chief Customer Officer: a new top job at McDonald’s Read more…

SaaStr Scale: FREE Digital Event Dec 15th, 2021

Posted on 12/02/2021 Posted in News, Events

SaaStr Scale is a completely immersive, live digital event for Founders and Revenue Leaders to share best practices: A one-day, turbo-charged digital event All streaming live The best-of-the-best in Sales, …

SaaStr Scale: FREE Digital Event Dec 15th, 2021 Read more…

Why Chief Customer Officers are next in line for the CEO job

Posted on 12/01/2021 Posted in News

A cohort of tech-savvy executives trained to hit revenue targets and keep customers happy are emerging as the top candidates to fill CEO vacancies. The Chief Customer Officer role is …

Why Chief Customer Officers are next in line for the CEO job Read more…

Adi Janowitz, from VP of Customer Success to Chief Customer Officer

Posted on 11/28/2021 Posted in News

HiBob Promotes Adi Janowitz to Chief Customer Officer, Demonstrating Dedication to Supporting Modern Businesses’ Growth HiBob, the company behind “Bob”, the HR platform for modern, mid-sized businesses, just announced the …

Adi Janowitz, from VP of Customer Success to Chief Customer Officer Read more…

Customer Success – What Does It Mean?

Posted on 11/24/2021 Posted in Key Definitions, News

The vitamin C for corporate growth is called “Customer Success” Whether it’s software, toothpaste, or the latest Netflix series – consumers today have more options at their disposal than ever …

Customer Success – What Does It Mean? Read more…

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