FeaturedCustomers just published the Winter 2022 Influencer Marketing Platforms Customer Success Report to give prospects better insight into which Influencer Marketing Platforms would work best for their business according to …
Former COO of Origami Risk, with decades of RMIS industry experience joins Ventiv’s Executive Leadership Team Ventiv Technology, the leading provider of advanced analytics for risk, claims, and underwriting solutions, …
Jonathan Nichols joins Ventiv Technology as Global Head of Customer Success Read more…
Haven Life, a leading digital direct-to-consumer life insurance agency backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual), has welcomed Sasha Pryor to its leadership team as Head of Customer …
Sasha Pryor Joins Haven Life Leadership Team as Head of Customer Success Read more…
by Maija Ehlinger When teams are asked to do more with less, they often turn to SaaS startups and companies to help them automate and streamline their business processes. That …
Want To Build A Stellar Customer Success Team? Salesloft’s VP Natasha Evans Has Some Tips Read more…
Iliad Solutions, a worldwide leader in payments testing, is pleased to announce the appointment of Lisa Forsythe, as Customer Success Manager, supporting its growing financial services client base. She brings over …
by Hakan Ozturk 1/ They consistently achieve their desired outcomes: If your customers are successful, they should be able to use your products or services to achieve their specific goals …
7 Signs Your Customers Are Successful With your Products Or Services Read more…
by You Mon Tsang, CEO ChurnZero Summary Mitigating panic churn during a downturn can minimize the disruption of economic uncertainty. The key to doing this is by focusing on at-risk …
In a Downturn, Focus on Existing Customers — Not Potential Ones Read more…
Top 50 Most Influential People To Follow In Customer Success Customer Success starts with your personal success. To thrive, you must learn continuously and stay alert. But how do you …
Customer Success is the hottest and fastest-growing job in the world.And it’s not a coincidence. The number of SaaS startups entering the market has exploded over the past few years. …
7 Reasons To Join A Startup (And Skyrocket Your Career) Read more…
Emotional Intelligence or EQ is the “number one predictor of success” in life.It’s your ability to understand and manage emotions.And yet, most people focus on IQ, the Intelligence Quotient instead.Sure, …
5 Best Books On Emotional Intelligence To Become Unstoppable Read more…